Last Updated: March 10, 2026
Effective Date: March 10, 2026

GlowPlan Privacy Policy

Welcome to GlowPlan ("we", "us", "our"). GlowPlan is a health and wellness mobile application for iOS that helps users track skincare routines, menstrual cycles, and hydration goals, and provides AI-powered personalized skincare advice. This Privacy Policy explains what information we collect, how we use it, with whom we share it, your privacy rights, and how we protect your information.

Please read this policy carefully. By using GlowPlan you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information you provide directly, information collected automatically when you use the app, and certain information from device features required for core functionality.

• Information you provide directly

  • Account and contact details: email address, display name (if you create an account).
  • Health and wellness data: menstrual cycle details, hydration logs, skincare routine data, notes you enter about symptoms or products.
  • Photos and media: selfies and other photos or videos you choose to take or upload for skin progress tracking.
  • Financial information: subscription status, transaction identifiers, purchase receipts, billing-related metadata (Note: Apple handles payment card data; we do not directly store your payment card details unless you provide them separately).
  • Messages and chat content: content you enter into the integrated AI chat assistant (including images, text, or other inputs).
  • Support correspondence: emails and messages you send to our support team.

• Information collected automatically

  • Usage data: features used, session duration, actions taken in the app (for diagnostics, feature improvements, personalization).
  • Technical/device data: device model, OS version, app version, device identifiers (e.g., advertising identifier if used), IP address, and crash/error data.
  • Notification tokens: tokens required to deliver push notifications (for reminders).

• Data from device features and system frameworks (only with your permission)

  • Camera and microphone: if you take photos or record video/audio in-app (accessed via AVFoundation / PhotosUI).
  • Photo library: if you choose photos from your photo library (accessed via PhotosUI).
  • On-device Vision/AI analysis: image features extracted by Apple’s Vision framework or our on-device models when you request image analysis.

• Sensitive categories

  • Health-related information: menstrual cycle and hydration data are treated as sensitive. We collect these only as necessary for app features and with your consent.

We do not target or collect personal information from children under 13. If we become aware we have collected information from a child under 13, we will take steps to delete it.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain the app and its features (e.g., store and display your skincare photos, cycle and hydration logs, show reminders).
• To deliver AI-powered features and personalized recommendations (image analysis, skincare advice, cycle predictions, and reminders).
• To manage subscriptions and in-app purchases (verify subscription status, record receipts, enable premium features).
• To send reminders, push notifications, account-related messages, and transactional emails.
• To improve, test, and develop new features; to analyze and monitor usage and performance; and to personalize your in-app experience.
• To respond to your requests, support inquiries, and provide customer service.
• To detect, prevent, and investigate security incidents, fraud, or misuse.
• To comply with legal obligations and enforce our Terms of Service.

Legal bases for processing (where required by law, e.g., GDPR):

• Consent: for processing sensitive health data, photo analysis, or other optional features that require explicit permission.
• Performance of a contract: to provide features you subscribe to or request.
• Legitimate interests: for product improvement, security, fraud prevention, and analytics (balanced against your rights and freedoms).
• Legal compliance: to comply with legal obligations.

Important note: AI-generated advice and insights are informational only and are not medical or professional health advice. You should consult a qualified healthcare provider for any medical questions or concerns.

3. Data Sharing and Third Parties

We may share your information in the following ways:

• Service providers and third-party integrations

  • Apple frameworks and services:
    • Vision (Apple): on-device image analysis when available.
    • StoreKit (Apple): handles in-app purchases and subscription payments. Apple processes payment card details; we receive transaction and receipt data necessary to manage your subscription.
    • Core Data: used to store data locally on your device.
    • UserNotifications: to schedule and deliver reminders and notifications.
    • AVFoundation and PhotosUI: to access camera and photo library for taking or selecting images (only with your consent).
  • These frameworks are integrated to provide functionality; they operate under Apple’s privacy controls and policies.

• Service providers who perform services on our behalf (if any)

  • We may engage providers to assist with app hosting, maintenance, security monitoring, legal compliance, or other services. When we do, we only share data necessary to perform those services and require contractual safeguards to protect your data.

• Law and safety

  • We may disclose information in response to a lawful request by public authorities, to comply with legal process, to protect our rights, property or safety, or to investigate fraud or security issues.

• Business transfers

  • If GlowPlan (or substantially all of our assets) is acquired, merged, or involved in a corporate reorganization, user data may be transferred as part of that transaction. We will notify users of any such transfer and of choices regarding their data where applicable.

• No advertising/No data sale

  • We do not sell personal information and do not use personal information for third-party advertising.

4. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy, and as required or permitted by law.

• Account and user data: retained while your account is active and for a reasonable period after account deletion to allow for data recovery, dispute resolution, fraud prevention, and compliance with legal obligations.
• Photos and media: retained until you delete them, delete your account, or withdraw consent for storage. If photos are stored only locally (Core Data), they will remain on your device until removed. If you enable any backup or cloud sync (e.g., device backups), those copies may persist under the control of the backup provider (e.g., Apple).
• Transaction and subscription data: retained as necessary for subscription management, tax, accounting, and legal recordkeeping.
• Logs and diagnostics: retained for a limited period for troubleshooting, performance monitoring, and security (we periodically delete or aggregate log data).

To request deletion of your account and data, see “Your Rights” below or contact us at glowplan@forvibe.app.

5. Security Measures

We take reasonable administrative, technical, and physical measures to protect the personal information we process:

• Encryption in transit: data transmitted between your device and our services is encrypted using Transport Layer Security (TLS).
• Device and storage protections: we make use of iOS platform protections and Core Data for local storage. Where applicable, we apply encryption controls to stored data.
• Access controls: access to personal data is limited to authorized personnel and contractors with a business need.
• Regular security reviews: we conduct periodic security assessments, code reviews, and apply security updates.
• Incident response: we maintain processes to respond to and investigate suspected security incidents and to notify affected users and regulators as required by law.

No system is completely secure. If we become aware of a data breach that creates a risk of harm, we will notify affected users and authorities as required by law.

6. Children's Privacy

GlowPlan is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, do not use the app or provide any personal information. If we learn that we have collected personal data of a child under 13, we will delete that data as soon as possible. For EU/UK/other jurisdictions with higher minimum ages, the same restriction applies; minors should only use the app with the consent of a parent or guardian where required by law.

7. Your Rights (GDPR / CCPA compliant)

We aim to honor applicable privacy rights. Specific rights, and how to exercise them, are described below.

• GDPR (for residents of the European Economic Area and the UK)

  • Access: you can request a copy of personal data we hold about you.
  • Rectification: you can request correction of inaccurate or incomplete personal data.
  • Erasure: you can request deletion of your personal data, subject to legal exceptions.
  • Restriction of processing: you can request restriction of processing under certain conditions.
  • Data portability: where applicable, you can request a machine-readable copy of personal data you provided.
  • Objection: you can object to certain processing activities, including processing based on legitimate interests.
  • Withdraw consent: if processing is based on consent, you may withdraw consent at any time (withdrawal does not affect processing prior to withdrawal).

• CCPA/CPRA (for California residents)

  • Right to Know/Access: request categories and specific pieces of personal information collected about you, sources, business purposes, and third-party recipients.
  • Right to Delete: request deletion of personal information we collected from you, subject to exceptions.
  • Right to Opt-Out of Sale: we do not sell personal information. If this changes, you will have the right to opt out.
  • Right to Non-Discrimination: you will not be discriminated against for exercising your rights.

How to exercise your rights

• To submit a request, contact us at glowplan@forvibe.app. Please provide sufficient information to verify your identity and identify the request (e.g., account email). We may require additional information to confirm your identity. We will respond within the timeframe required by applicable law.
• Authorized agents: You may designate an authorized agent to submit requests on your behalf. For certain requests we may require documentation verifying the agent’s authority.

Verification and response

• To protect your privacy, we will verify requests and may ask for proof of identity before fulfilling requests. We may refuse requests that are manifestly unfounded, excessive, or where we are unable to verify identity.

8. AI / Automated Processing Disclosure

GlowPlan uses automated processing and AI technologies to provide personalized skincare advice and image analysis:

• Nature of automated processing

  • Inputs: photos you submit (selfies), cycle and hydration logs, product and routine details, and conversation inputs to the chat assistant.
  • Processing: on-device Vision framework and/or our AI models analyze image features (texture, tone, visible changes), patterns in cycle/hydration data, and conversational inputs to generate personalized insights, reminders, and recommendations.
  • Outputs: personalized skincare suggestions, skin progress comparisons, cycle predictions, hydration reminders, and chat responses.

• Effects and decisions

  • Outputs are intended to inform and support your wellness routine. Automated outputs may influence what recommendations or reminders you see in-app (profile enrichment and personalization).
  • These automated recommendations are informational only. They do not constitute medical or professional advice.

• Rights

  • Where applicable, you have the right to obtain human review of automated decisions, to contest decisions, and to opt out of certain kinds of automated profiling. To request review or to opt out, contact glowplan@forvibe.app.

• Transparency and limitations

  • AI models are imperfect and may produce inaccurate or incomplete results. We encourage users to use judgment and consult healthcare professionals for medical concerns.

9. In-App Purchases & Subscriptions

GlowPlan offers a freemium model with premium features available via subscription. Important details:

• Payment processing
  • Subscriptions and in-app purchases are processed via Apple’s StoreKit and Apple ID billing. Apple handles payment card and billing information; we receive confirmation and receipt data necessary to enable premium features and manage your subscription.
• Auto-renewal
  • Subscriptions are auto-renewing by default (unless you disable auto-renewal). Pricing, billing cycle, and subscription terms are displayed in the app when you subscribe.
• Managing or canceling a subscription
  • You can manage, change, or cancel your subscription through your Apple ID account settings. For subscription refunds or billing issues, contact Apple Support; we can assist with account-specific issues but Apple controls refunds for StoreKit purchases.
• Trials and promotional offers
  • If we offer a free trial or promotional period, terms will be displayed at signup. If you do not cancel before the trial ends, the subscription will convert to a paid auto-renewing subscription.
• Receipt and transaction data
  • We retain purchase receipts and subscription status to provide service and for accounting/legal purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy in the app and on our website (https://glowplan.forvibe.app) and, where appropriate, via email or in-app notification. The “Last Updated” and “Effective Date” at the top reflect the most recent changes.

Your continued use of GlowPlan after the Effective Date constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, your data, or wish to exercise your rights, contact us:

• Email: glowplan@forvibe.app
• Company: glowplan
• Website: https://glowplan.forvibe.app

For legal requests or privacy-related inquiries, please include "Privacy Request" in the subject line and provide sufficient information to verify your identity and process your request.

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By using GlowPlan you acknowledge that you have read and understood this Privacy Policy. We are committed to protecting your privacy and handling your data responsibly.